{"id":1660,"date":"2017-09-12T08:33:44","date_gmt":"2017-09-12T08:33:44","guid":{"rendered":"http:\/\/demo.thembay.com\/megabuy\/?page_id=1660"},"modified":"2026-01-13T09:25:13","modified_gmt":"2026-01-13T09:25:13","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/shomerintl.fvprocert.com\/index.php\/frequently-asked-questions\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1660\" class=\"elementor elementor-1660\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-309ee9f4 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"309ee9f4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d048abb\" data-id=\"5d048abb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15fac65 elementor-widget elementor-widget-accordion\" data-id=\"15fac65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2301\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2301\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q1.Are your tools suitable for professional barbers and hairdressers?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2301\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2301\"><p data-start=\"345\" data-end=\"590\">Yes, all products from Shomer International are designed for professional use. Our barbering, hairdressing, and grooming tools are precision-made, durable, and used by professionals in salons and barbershops all over the UK and internationally.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2302\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2302\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q2. Do you ship outside the UK?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2302\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2302\"><p data-start=\"638\" data-end=\"803\">Yes, we ship worldwide. Whether you are in Europe, the USA, Middle East, Asia, or elsewhere, we can deliver your order with reliable international shipping options.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2303\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2303\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q3. How long will delivery take within the UK?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2303\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2303\"><p data-start=\"866\" data-end=\"1030\">Domestic UK delivery usually takes <strong data-start=\"901\" data-end=\"921\">2-5 working days<\/strong>, depending on your location and selected shipping method. We also offer express options for faster delivery.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2304\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2304\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q4. Can I track my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2304\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2304\"><p data-start=\"1072\" data-end=\"1199\">Yes, once your order is dispatched, you will receive a tracking number via email so you can follow your shipment in real time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2305\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2305\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q5. Are your scissors and tools made with quality materials?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2305\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2305\"><p data-start=\"1276\" data-end=\"1497\">Absolutely, our tools are made using high quality stainless steel and precision manufacturing processes. Shomer has over 50 years of experience in instrument production, ensuring long-lasting performance and reliability.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2306\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2306\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q6. Do you offer warranties or guarantees?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2306\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2306\"><p data-start=\"1556\" data-end=\"1748\">Yes, we stand behind the quality of our products. If there is a manufacturing defect, we offer warranty support. Please check our warranty policy page or contact customer support for details.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2307\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2307\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q7. Can I return or exchange an item?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2307\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2307\"><p data-start=\"1802\" data-end=\"1991\">Yes, we accept returns and exchanges within our return policy terms. Items must be unused and in original condition. Please review our returns page for details on how to initiate a return.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2308\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2308\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q8. Do you provide bulk or trade pricing for salons and barbershops?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2308\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2308\"><p data-start=\"2076\" data-end=\"2244\">Yes, we offer special pricing for trade and bulk purchases. If you are purchasing for a salon, academy, or business, contact us directly for trade rates and discounts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2309\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-2309\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q9. Are your products suitable for beginners or students?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2309\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-2309\"><p data-start=\"2773\" data-end=\"2922\">Yes, while Shomer tools are professional grade, many are excellent choices for students, apprentices, and beginners who are building their skillset.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-81702f3 elementor-section-stretched still-ques elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"81702f3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f85df28\" data-id=\"f85df28\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d91128 elementor-widget elementor-widget-tbay-heading\" data-id=\"3d91128\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tbay-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"tbay-element tbay-addon tbay-addon-heading tbay-addon-text-heading\">\r\n\t<h3 class=\"tbay-addon-title \"><span class=\"title\">Still question? Leave it here<\/span><span class=\"subtitle\">Your email address will not be published. Required fields are marked (*)<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20974833 elementor-widget elementor-widget-text-editor\" data-id=\"20974833\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f559-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"559\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/1660#wpcf7-f559-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"559\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f559-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-horizontal row\">\n\t<div class=\"col-md-4\">\n\t\t<p><label for=\"name\">Name<span class=\"required\">*<\/span>:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-799\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required form-control\" id=\"your_name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-799\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-4\">\n\t\t<p><label class=\"control-label\" for=\"email\">Email<span class=\"required\">*<\/span>:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email-257\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email required\" id=\"your_email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email-257\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-4\">\n\t\t<p><label for=\"name\">Subject<span class=\"required\">*<\/span>:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-599\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required required form-subject\" id=\"your_subject\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-599\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p><label class=\"control-label\" for=\"message\">Message<span class=\"required\">*<\/span>:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-552\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea required\" id=\"your_message\" aria-invalid=\"false\" name=\"textarea-552\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-2 col-md-offset-10\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-default\" type=\"submit\" value=\"submit\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Q1.Are your tools suitable for professional barbers and hairdressers? Yes, all products from Shomer International are designed for professional use. Our barbering, hairdressing, and grooming tools are precision-made, durable, and used by professionals in salons and barbershops all over the UK and internationally. Q2. Do you ship outside the UK? Yes, we ship worldwide. Whether &hellip; <a href=\"https:\/\/shomerintl.fvprocert.com\/index.php\/frequently-asked-questions\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">FAQs<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1660","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shomerintl.fvprocert.com\/index.php\/wp-json\/wp\/v2\/pages\/1660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shomerintl.fvprocert.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shomerintl.fvprocert.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shomerintl.fvprocert.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shomerintl.fvprocert.com\/index.php\/wp-json\/wp\/v2\/comments?post=1660"}],"version-history":[{"count":3,"href":"https:\/\/shomerintl.fvprocert.com\/index.php\/wp-json\/wp\/v2\/pages\/1660\/revisions"}],"predecessor-version":[{"id":10446,"href":"https:\/\/shomerintl.fvprocert.com\/index.php\/wp-json\/wp\/v2\/pages\/1660\/revisions\/10446"}],"wp:attachment":[{"href":"https:\/\/shomerintl.fvprocert.com\/index.php\/wp-json\/wp\/v2\/media?parent=1660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}